Granny often gets fed up with technology. She can never figure out just what her laptop is about to do next and the internet is just a total mystery to her. The funny thing is every now and then she surprises you because she pulls something off. That is, she attempts to do something on her laptop and it just works. However, she then goes to do the same thing again a week later and asks you to do it for her. When you tell her that she did it successfully last time she either gives you her stock reply of, “No I never”, or else says she’s forgotten how she did it. So when she told me she wanted to email a photograph from Facebook to her friend Terri, I was expecting the worse.